Return & Refund Policy

Return and Refund Policy Template

Thank you for shopping at J & K Embroidery Plus.
If you are not entirely satisfied with your purchase, we're here to help.

Returns

For return authorization call 717-285-7770.
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Items Not Eligible

Customized items are not eligible for return. Only items that are defected are eligible for return.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are nonrefundable.

If you have any questions on how to return your item to us, you can contact us at 717-285-7770 or by email at jandkembroideryplus@gmail.com.

Sale Items

All sale items are final and not eligible for return.

How To Return Your Item

Return to: J & K Embroidery Plus
  501 Hempfield Hill Road
  Columbia, PA 17512